persoonlijk contact: +49.211.90900-90
Data Protection Policy and Terms of Use of Promodoro Fashion GmbH

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Responsible in the sense of data protection law

Promodoro Fashion GmbH
Am Gatherhof 57
40472 Düsseldorf
Telefon: +49 211-909000
info@promodoro.de



Data Protection Officer

Data Protection Officer required by law
We have appointed a data protection officer for our company. Data Protection Officer of Promodoro Fashion GmbH:

c/o activeMind AG
Potsdamer Str. 3
80802 München
+49 89-919294-900
privacy@promodoro.de



Storage of access data in server log files

Purpose, legal basis and legitimate interest
You can visit our websites without providing any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the request, the amount of data transferred, and the requesting provider. This data is evaluated exclusively to ensure unimpeded operation of the site and to improve our product offer to our customers and does not allow us to draw any conclusions about your person.

The processing is carried out in accordance with Article 6(1)(f) of the GDPR (General Data Protection Regulation) on the basis of our legitimate interest in improving the stability and functionality of our website and ensuring system security and abuse detection.

Recipients of the data
We use service providers for the operation and maintenance of our website who act as our order processors. All service providers are contractually obliged to treat your data confidentially.

Storage period
Data is stored in server log files in a form that enables the identification of the data subjects by the provider for a maximum period of 5 weeks by default; unless a security-relevant event occurs (e.g. a DDoS attack).

Provision of data voluntary/obligatory. Consequences of refusal
The provision of the aforementioned personal data is neither legally, nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed.




Use of data when subscribing to the e-mail newsletter

Purpose and legal basis
If you register for our newsletter, we use the data required for this purpose or separately provided by you in order to regularly send you our e-mail newsletter in accordance with your consent. The legal basis for this processing is in each case your consent, Article 6(1)(a) of the GDPR.

Recipients of the data
We use service providers for the operation and maintenance of our website who act as our order processors.
All service providers are contractually obliged to treat your data confidentially.

Storage period
Data will only be processed in this context as long as the relevant consent has been obtained.

Profiling
If you have given us your consent, we will evaluate your use of the newsletters sent out and evaluate subsequent visits to our website in order to further improve the newsletter and the website and to optimise it according to the actual interests of the visitors.

Providing the data is voluntary/obligatory. Consequences of refusal
The provision of your personal data is voluntary, based solely on your consent. You will not suffer any disadvantages. Unfortunately, we cannot send you our newsletter without existing consent.

Revocation of consent
You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter itself.



Contact forms

Purpose, legal basis and legitimate interest Our website contains various forms, such as "Questions about the article" or "Call-back service", which can be used for electronic contact. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. Stored are
  • Company / customer number
  • Contact person
  • Telephone number
  • E-mail address

The processing of the data entered in the contact form is based on a legitimate interest (Article 6(1)(f) of the GDPR) and with regard to the initiation, implementation or termination of a contractual relationship (Article 6(1)(b) of the GDPR).

Recipients of the data
The recipients of the data are employees of Promodoro Fashion GmbH.
All employees are contractually obliged to treat your data confidentially.

Storage period
Data is stored for a maximum of 6 months and deleted after the enquiry has been processed.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is voluntary, based solely on your consent. You will not suffer any disadvantages. However, we can only process our call-back service or your article questions if you provide us with the necessary data.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.

Typeform contact forms

Purpose, legal basis and legitimate interest

We use Typeform, an online form and survey platform provided by Typeform S.L. (“Typeform”), to provide contact forms relating to the “Finishing” section of our website.
Typeform may process personal data of users. The following data is requested by us:

  • Company name
  • Address
  • E-mail address

The processing of the data entered in the contact form is based on a legitimate interest (Article 6(1)(f) of the GDPR) and with regard to the initiation, implementation or termination of a contractual relationship (Article 6(1)(b) of the GDPR).

Recipients of the data
Typeform processes this data on our behalf and in accordance with our instructions. We have concluded an order processing agreement with Typeform, which ensures that Typeform only processes our contact form data in accordance with our instructions and in compliance with data protection laws.

Storage period
Data is stored for a maximum of 6 months and deleted after processing the request.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is voluntary, based solely on your consent. You will not suffer any disadvantages. However, we can only process your request if you provide us with the necessary data.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Applications via e-mail

Purpose and legal basis

You can send us your application via e-mail. We will process the data you provide exclusively for the purpose of assessing your professional suitability and contacting you. The processing is carried out to establish an employment relationship, § 26 of the Federal Data Protection Act.

Recipients of the data
Within the company, access to your data is granted to those offices that need it to fulfil contractual, legal and supervisory obligations and to safeguard legitimate interests.

Storage period
If your application is rejected by us, the data will be deleted six months after notification of the decision. If an employment relationship is established, the application documents will be stored for at least the period of employment.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of personal data is neither legally nor contractually required. However, it is not possible to process the application without providing the data.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Opening of a customer account

Purpose, legal basis and legitimate interest
We collect personal data when you voluntarily provide it to us as part of your order, when contacting us or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide to process the contract and deal with your enquiries.

The legal basis of the processing is the fulfilment of the contract concluded with you in accordance with Article 6(1)(b) of the GDPR (initiation, implementation or termination of a contractual relationship).

Recipients of the data
The recipients of the data are employees of Promodoro Fashion GmbH and service providers who act as our order processors. All employees and service providers are contractually obliged to treat your data confidentially.

Storage period
After the contract has been completely fulfilled or your customer account has been deleted, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below. Deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or via a function provided for this purpose in the customer account.

Profiling

Provided you have given us your consent, we may use web analytics tools to evaluate the behaviour of visitors to the website and analyse their interests. For this purpose, we create a user profile.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is not required by law or contract. However, if you do not provide your data, it will not be possible to open a customer account.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Contract processing and data transfer for contract fulfilment

Purpose and legal basis
We collect, store, modify, use and transmit personal data for our own purposes for the processing of a contract concluded with the web shop user or a relationship similar to a contract, including individual and personal customer advice and support, as well as for the protection of our own justified business interests. To the extent necessary, we also transmit personal data to third parties, e.g. freight carriers, customs and other authorities. The data thus transmitted may only be used by the recipient to fulfil its task. We use the data you provide to process the contract and to deal with your enquiries.

For the fulfilment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves if you create an account with them. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
The legal basis is the initiation, implementation or termination of a contractual relationship (Article 6(1)(b) of the GDPR).

Recipients of the data
The recipients of the data are employees of Promodoro Fashion GmbH and service providers who act as our order processors. All employees and service providers are contractually obliged to treat your data confidentially.

Storage period
After the contract has been completely fulfilled or your customer account has been deleted, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we have decided not to use your data for any other purpose.

Profiling

If you have given us your consent, we may use web analysis tools to evaluate the behaviour of visitors to the website and analyse their interests. For this purpose we create a user profile.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is voluntary. However, we can only fulfil the contract if you provide us with the data required for this purpose.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Credit assessment and scoring

Credit assessment and scoring
If we make advance payments, e.g. in the case of purchase on account, we reserve the right to obtain information on identity and creditworthiness from specialised service providers (credit agencies) in order to protect our legitimate interests.

Recipients of the data
For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss

The creditworthiness information may contain probability values (score values) which are calculated on the basis of scientifically recognised mathematical-statistical procedures and in the calculation of which, among other things, address data are included. We use the information received about the statistical probability of a payment default for a balanced decision about the establishment, implementation or termination of the contractual relationship. Your interests worthy of protection are taken into account in accordance with the statutory provisions.

Storage period

DThe data is stored as long as the customer account is active in accordance with § 257 of the German Commercial Code.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is neither legally nor contractually required. However, we may not be able to conclude a contract with you without a credit check or scoring.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Data use for postal advertising

Purpose, legal basis and legitimate interest
We reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you within the framework of the contractual relationship - your title, academic degree, year of birth and your profession, industry or business name in summarised lists and to use them for our own advertising purposes, e.g. to send you interesting offers and information on our products by letter post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.
The processing of personal data for the purpose of postal advertising is based on a legitimate interest (Article 6(1)(f) of the GDPR).

Recipients of the data
Within the company, access to your data is granted to those offices that need it to fulfil contractual, legal and supervisory obligations as well as to safeguard legitimate interests.

Storage period
The data is stored as long as the customer account is active in accordance with § 257 of the German Commercial Code.

Provision of data voluntary/obligatory. Consequences of refusal
The provision of your personal data is neither legally nor contractually required. If you do not provide your data, it will not be possible to send you offers and information on our products by post.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Use of cookies

General
Cookies are small text files used by websites to make the user experience more efficient. This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages, which help us, for example, to analyse the use of our pages and thus permanently optimise our offer in the long term.

Cookies are divided into categories. You can refuse each cookie category, with the exception of technically necessary cookies. To change or revoke your consent, please click here: » Cookiebot Declaration
In this declaration of our cookie consent tool Cookiebot you will also find further information on the subject of cookies and which cookies are used on this website (after your consent).

Technically necessary cookies

Purpose, legal basis and legitimate interest
We use cookies, which are technically necessary so that services expressly requested by the user can be made available, on the basis of a legitimate interest in precisely this provision. The legal basis is a legitimate interest in accordance with Article 6(1)(f) of the GDPR.

Recipients of the data
For the operation and maintenance of our website, we use technical service providers who act as our order processors. All service providers are contractually obliged to treat your data confidentially.

Storage period
Details on the storage period of cookies can be found in the » Declaration of our cookie consent tool.

Provision of data voluntary/obligatory.
The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services and services may not be available or may be restricted.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.Please read the information about your right to object according to Article 21 of the GDPR below.

Technically not required cookies

Purpose and legal basis
We also use cookies on the website that enable us to analyse the utilisation and user behaviour of the website. These cookies are used, among other things, to reflect our product range and to improve usability. The legal basis is your consent, Article 6(1)(a) of the GDPR.

Recipients of the data
We use technical service providers for the operation and maintenance of our website, who act as our order processors. All service providers are contractually obliged to treat your data confidentially.

Storage period
Further information and details on the storage period of cookies can be found in the » Declaration of our cookie consent tool.

Provision of data voluntary/obligatory.
Of course, you can also view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please note that individual functions of our website based on cookies may not function if you have deactivated the use of cookies or have not given your consent.

Withdrawal of consent
You can withdraw your consent to the processing of your personal data at any time by sending an email to the email address below.

Cookie Consent Tool Cookiebot

Purpose and legal basis
CoCookiebot CMP (Consent Management Platform) is a cloud service provided by the e-privacy company Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark. It is a privacy compliance solution based on scanning technology that detects and controls all cookies and trackers on a website and automatically manages end-user consents. Cookiebot makes it possible for us to efficiently keep our website legally compliant. This constitutes a legitimate interest pursuant to Article 6(1)(f) of the GDPR.

Recipient of the data
The recipient of the transferred data is Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark. All service providers are contractually obliged to treat your data confidentially. The privacy policy of Cookiebot and Usercentrics A/S can be found here: https://www.cookiebot.com/de/privacy-policy/?tid=331678952432

Storage period
End user data is deleted on an ongoing basis after 12 months of registration and immediately upon termination of the Cookiebot CMP account.

Provision of data voluntary/obligatory.
The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Use of Google (Universal) Analytics for web analysis

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc (www.google.de). Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as so-called "cookies", text files that are stored on your computer. The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in, you can click this link to prevent Google Analytics from collecting data on this website in the future. This will place an opt-out cookie on your terminal device. If you delete your cookies, you must click the link again.



Use of the Marketing Automation System Sales Manago

Purpose and legal basis
We use Sales Manago, a marketing automation tool from Benhauer Sp. z o.o., Krupnicza 3, 31-000 Kraków, Poland, to optimise our marketing activities and offer personalised content to our customers.

In the process, the following personal data is collected and processed:
  • Surname and first name
  • E-mail address
  • Interactions on our website (e.g. pages visited, links clicked)
  • E-behavioural data (e.g. email open and click-through rates, website visit times).
The data processing is based on the consent you gave us when you signed up to our newsletter or marketing emails. The processing is also based on our legitimate interest (Article 6(1)(f) of the GDPR) in optimising our marketing activities and improving our customer relationships.

Recipients of the data
We use technical service providers for the operation and maintenance of our website, who act as our order processors. All service providers are contractually obliged to treat your data confidentially.

Storage period
Data is deleted as soon as it is no longer required for the purpose for which it was collected.

Provision of data voluntary/obligatory.
The provision of your personal data is voluntary, based solely on your consent. You will not suffer any disadvantages if you decide not to give your consent. In this case, however, we will no longer be able to provide you with personalised offers.

Profiling
If you have given us your consent, we will evaluate your use of the newsletters sent and your web activities and analyse this in order to further improve the newsletters and website and to optimise them according to your interests.

Objection
Please read the information about your right to object according to Article 21 of the GDPR below.



Use of the chat plugin Userlike

Purpose and legal basis
We use Userlike's chat plugin, a service provider of Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany, to offer our customers a quick and easy way to contact us. In doing so, the following personal data is collected and processed:
  • Name and first name (if given)
  • E-mail address (if given))
  • IP address
  • History of chat communication
The processing of your data is based on the consent you have given us by clicking on the chat window or starting a chat conversation. Processing is also based on our legitimate interest in processing customer enquiries quickly and efficiently.

Recipients of the data
We use technical service providers to operate and maintain our website who act as our processors. All service providers are contractually obliged to treat your data confidentially.

Storage period
Data is deleted as soon as it is no longer required for the purpose for which it was collected.

Provision of data voluntary/obligatory.
The provision of your personal data is voluntary, based solely on your consent. You will not suffer any disadvantages. However, we cannot provide our chat support without your consent.

Revocation of consent
You can revoke your consent to the processing of your personal data at any time by sending an e-mail to the e-mail address below.



Your rights and contact options

You have a right to free information about the data we have stored about you and, if applicable, a right to correction, restriction of processing or deletion of this data as well as the right to data portability. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction of processing or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details below.

n addition, you have the right to lodge a complaint with a competent data protection supervisory authority (Article 77 of the GDPR in conjunction with § 19 of the Federal Data Protection Act). A list of the supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html



Right of objection according to Article 21 of the GDPR

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(f) of the GDPR (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.

Recipient of an objection

Promodoro Fashion GmbH
Am Gatherhof 57
40472 Düsseldorf
E-Mail: info@promodoro.de